Away Consulting
AWAY Consulting was formed in 2008 and since then has offered claims management and assessing services to a few Insurance Companies. The purpose was to utilise many years of experience in the banking, short term insurance and related industries to provide a service to Insurance Companies as well as Loss Adjusting companies.
In addition, AWAY Consulting has branched out and offers Business Consulting as well as Administrative and System Support to small businesses. This has grown out of a need to help small businesses and to share many years of experience.
Our Services
Business Consulting
We offer consulting services to small and medium businesses including the following: Strategy consulting – evaluating your business and helping your business plan for the future
Process identification, design and reengineering Business anaylsis – what is working and what needs attention
Insurance Claims Assessing
Pride is taken on being accessible and being able to resolve problems as and when they arise. A number of awards have been received for best assessor, staff recognition awards for service and for providing exceptional client service.
Administrative and System Support to Small Businesses
We will meet with you to analyse your business to see what areas need attention. The level of support needed can then be identified and a plan approved. Thsi includes administrative processes as well as system identification, implementation and support
Ethos and Methodology
Client and Insurer service is critical and the following process is followed:
On notification of a claim, the client is contacted immediately and an appointment time arranged as soon as possible and if necessary, after hours or on weekends to fit in with the client
The client is visited and the claim assessed
The report is done as soon as viable and the report sent to the Insurer
Service Providers are appointed according to the Insurers panel and then quotes obtained.
If the contractors have already been appointed, then they are liaised with on the claim.Quotes are reviewed and submitted to the Insurer for approval
Once authorisation is obtained, the claim is managed together with the client and the Service Providers and all queries/concerns addressed.
Testimonials
Coach Accountant
“I was tasked doing and obtaining information for a client who was unable to provide 20 years’ worth of tax documentation. After gathering as much data as possible, I encountered challenges with certain formats that were not easily convertible, complicating my bookkeeping processes.
Wayne offered a solution that significantly streamlined the data capture process, ultimately saving me numerous hours of work.
He is solution driven and has next level excel skills too!”
Debbie-Ann Paterson Coach Accountant
Top carpets and floors Constantiaberg
Just a short note to let you know that I really appreciate all that you’ve done for my business.
The way you showed me how to get things done correctly and teaching a non tech guy the easiest way to get things done. I cannot Thank-you enough for the value that you’ve added to me business.
Forever grateful
Peter Ruthenberg
Nedbank Insurance management
On behalf of Nedbank Insurance management, we would like to thank you for the excellent service you provided to our client ANDREW CONNELL
“Thank you very much for all the rapid responses and assistance you gave us, thank you for your straightforward manner in dealing with this calamity and in consistently being only a phone call away and quick to respond. We really appreciate that we only had one person to work with and your service is highly valued”.
Andrew & Anne
